Refund & Return Policy
Last updated: 18 July 2026
Defective on arrival
If a product is dead-on-arrival or defective, WhatsApp us within 24 hours with photo/video evidence. We'll arrange a replacement or refund.
Non-returnable items
- Used or opened disposable vapes and pods.
- E-liquids with a broken seal.
- Products damaged after delivery.
Cancellations
Orders can be cancelled free of charge until dispatched. After dispatch, delivery charges are non-refundable.
Refund timeline
Approved refunds are issued to the original payment method within 5–7 working days.
Contact
WhatsApp +91 60010 98229 or visit our Koramangala store.